Privacy Policy

VVA-logistic (hereinafter — "We", "the Company") respects your privacy and is committed to protecting the personal data you provide when using our website vva-logistic.com. This Policy explains what data we collect, how we use it, and how you can control your data.

We may collect the following categories of personal data:

• Contact information — name, phone number, email address provided via the quote request form.
• Shipment details — origin city, destination, cargo type, and other order-related information.
• Technical data — IP address, browser type, device information, cookies (see our Cookie Policy for details).

We process your personal data to:

• calculate costs and arrange transportation;
• respond to your enquiry;
• conclude contracts and issue invoices;
• improve our services and website performance;
• comply with Ukrainian and EU legislation.

Processing of your personal data is carried out based on: your consent (clicking "Get Calculation"), performance of a contract, the Company's legitimate interests, and legal requirements.

We do not sell or transfer your personal data to third parties for commercial purposes. Data may only be shared with:

• carriers and partners — solely to fulfil your order;
• technical service providers (e.g. email services) — under confidentiality agreements;
• government authorities — in cases required by law.

Personal data is retained for as long as necessary to achieve the processing purposes, but no longer than 3 years from the date of last interaction. After this period, data is deleted or anonymised.

You have the right to:

• access your personal data;
• request correction or deletion of your data;
• withdraw consent at any time;
• lodge a complaint with a data protection authority.

To exercise your rights, contact: vva-logistic@ukr.net

We implement technical and organisational measures to protect your data from unauthorised access, loss or disclosure: HTTPS encryption, restricted staff access to data, and regular backups.

We reserve the right to amend this Policy. The current version is always available on this page. Continued use of the website after changes constitutes acceptance of the updated Policy.

For data protection enquiries:
📧 vva-logistic@ukr.net
📞 +380 (96) 780 42 47